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Chemical Solutions and Innovations (CSI) is a private company established in 2006 that has grown to become a leading supplier of metalworking fluids and lubricants to the Southern African market.
Our highly skilled team boasts more than 150 years of cumulative experience and expertise. As the official distributor of Quaker Houghton, CSI supplies only the highest quality products to our customers. Our lubricants brand Potenza Oil™ is manufactured to the highest standard in accordance with ISO principles. CSI is service driven, maximizing the value to our customers and their processes. CSI is the market leader in bespoke Chemical Management Services (CMS) which has proven to be very successful thus allowing our customers to focus on what they do best.
Chemical Solutions and Innovations (CSI) developed a Chemical Management Program which caters to our customers’ requirements that includes a range of specialised services to manage the products supplied by CSI to industry.
CSI has a proven track record that this system allows the customer to achieve optimal output, reduce costs and improve on their overall performance. Our CMS program consists of a multi-tiered approach to strategically optimise customer operations. With CSI’s specialised team and holistic approach, CSI can conduct a chemical audit, supply the correct product, manage it, facilitate overall improvements and cost reduction. A new development in CSI’s arsenal is the development of Liquid Analytics™, CSI’s App which serves to track the performance of the fluid in every machine and includes usage, testing results and performance. The data that is uploaded is available to the customer in real time which assists in making the CMS program pro-active in that issues and concerns are found and rectified before it becomes a problem.
We take pride in delivering high-quality products and services while minimizing our environmental impact. With a cradle-to-grave approach, we provide real solutions, aiming for zero defects and the best outcomes for our customers. We foster strong, mutually beneficial relationships with suppliers, customers, and associates, and promote a safe, healthy work environment that supports employee development. We understand that this commitment is an ongoing process.
Our goal is to set the standard in customer service and satisfaction by providing high-quality products and tailored solutions. Our commitment to improvement and growth has made us the partner of choice for our clients. Driven by innovation, we consistently develop effective solutions to business challenges, ensuring we meet and exceed expectations. By fostering lasting partnerships and staying ahead of industry trends, we support our clients' long-term success.
CSI is committed to complying with statutory and regulatory requirements across the industries in which it operates. Proudly certified for ISO 9001:2015, we maintain a strong focus on quality and operational excellence. Alongside this, we prioritize the promotion of safety, health, and environmental sustainability, ensuring our processes contribute to the well-being of our employees, communities, and the environment.
ISO 9001:2015 outlines the requirements for a quality management system, focusing on an organization's ability to consistently provide products and services that meet customer, statutory, and regulatory requirements. It also emphasizes enhancing customer satisfaction through the effective application of the system, continuous improvement, and ensuring compliance with relevant standards.
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